FAQs

Frequently Asked Questions (FAQs)

Company FAQs | Order FAQs | Product FAQs | Shipping FAQs

 

Company FAQs

Where can I find a Teaped store in my area?

Teaped operates as an online loose leaf tea store. Some retailers, stores, or businesses can carry our tea. We are always looking to expand!

Where is Teaped located?

Our Head Office is located in Toronto, ON, Canada.

How long has Teaped been around?

Teaped was first establishing in 2019.

Are you a Canadian Company?

Yes, we are a Canadian company that operates, and sources tea worldwide!

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Order FAQs

How many bags can I place in a single order?

There is no limit on how many bags you can place in a single order.

Can I place an order for a friend?

You can definitely place an order and have the shipping sent to someone other than yourself.

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Product FAQs

Where do your teas come from?

The ingredients for all our teas are ethically sourced directly from farmers from all around the world. The tea provides a living for farmers. 

Are your teas actually Organic?

Yes. All of the teas in our selection are certified 100% Organic. We do not include any additives or anything that is not natural.

What is the Natural Flavours in your teas?

Many of our teas include natural flavours in enhance the overall taste. An example of this would be the actual fruit or leaf in the tea.

Do you offer Health and Wellness teas?

Yes. We offer a small line of teas that help to encourage health and wellness in a variety of different areas. Please see Wellness Teas

Where can I find the ingredients for your teas?

The ingredients are listed just below the description on each of the teas product pages.

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Shipping FAQs

How much is shipping?

Our base shipping cost is $10, however if your order comes to $25 or more you will qualify for free shipping.

Do you ship anywhere?

No, at the moment we only ship to Canada, and The United States.

How long will my order take to reach me?

Depending on where you're located most orders will take an average of 1 week to reach you after your order has been shipped. During peak or holiday season it can take up to 1-2 weeks.

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